Get orders to vendors automatically
Automated Order Processing
When a customer places an order, Duoplane picks it up from your store and delivers it to the right vendor in their preferred format — automatically, accurately, and fast.
How It Works
- 1
A new order arrives in your ecommerce platform (Shopify, BigCommerce, Magento, etc.).
- 2
Duoplane identifies which vendor should fulfill each line item based on your routing rules.
- 3
Purchase orders are generated and sent to each vendor via their preferred method — email with CSV/PDF, EDI, SFTP flat file, direct API, or the vendor portal.
- 4
As vendors ship and provide tracking, Duoplane pushes fulfillment data back to your store and notifies your customer.
What You Get
No Manual Forwarding
Stop copying orders into emails or spreadsheets. Orders go to vendors automatically the moment they come in.
Any Vendor, Any Format
Email, EDI, SFTP, API, or portal — Duoplane adapts to each vendor so you don't have to.
Tracking Sync
Shipping confirmations and tracking numbers flow back to your store automatically, keeping customers informed.
Error Reduction
Automated data transfer means fewer wrong items, wrong addresses, and missed orders.
Order Splitting
Multi-vendor orders are automatically split into separate POs for each vendor.
Real-Time Status
See exactly where every order stands — sent, acknowledged, shipped, or delivered.
See Automated Order Processing in Action
Book a demo and we'll walk you through how this works with your vendors and store.